Contact Us
Our Support Centre
The Casino Support Centre is available 24 hours a day, 7 days a week, 365 days a year. Our team works from Canada, Australia, Malta and the UK.
Live chat
Live chat is open around the clock, every day of the year.
You can also email our support team. For self-exclusion requests, use the email address registered on your casino account.
Account and privacy questions
Contact the Support Centre to update your personal details, close your account, unsubscribe from promotional messages or ask about the terms.
Complaints
Raise any complaint with the Support Centre within 6 months of the issue. If we cannot resolve it, we pass the dispute to eCOGRA. You can also take a complaint directly to the Kahnawake Gaming Commission.